Welcome to Starbites.
These Terms and Conditions govern your use of our website, services, promotions, and online ordering platforms. By accessing or using our website and services, you agree to comply with these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our services.
1. Use of Our Website
By using this website, you agree to:
- Use the website only for lawful purposes
- Provide accurate and complete information when placing orders or submitting forms
- Not misuse, disrupt, or attempt to gain unauthorized access to our systems
- Not copy, distribute, or exploit website content without permission
We reserve the right to refuse service or terminate access if these terms are violated.
2. Orders and Payments
Order Acceptance
All orders placed through our website, WhatsApp channels, or third-party delivery platforms are subject to availability and confirmation.
We reserve the right to:
- Refuse or cancel orders
- Limit quantities purchased
- Correct pricing or product errors
Pricing
Prices displayed on our platforms are subject to change without prior notice.
While we strive for accuracy, errors in pricing or descriptions may occur. In such cases, we reserve the right to cancel or adjust affected orders.
Payments
Payments may be processed through approved third-party payment providers. By making a payment, you confirm that you are authorized to use the selected payment method.
3. Delivery and Pickup
Estimated delivery times are provided for convenience and may vary due to:
- Traffic conditions
- Weather
- High order volumes
- Operational delays
Starbites is not liable for delays outside our reasonable control.
Customers are responsible for providing accurate delivery information. Additional charges may apply for failed deliveries caused by incorrect details.
4. Refunds and Complaints
If there is an issue with your order, please contact us as soon as possible.
Refunds, replacements, or credits may be issued at our discretion in situations involving:
- Incorrect orders
- Missing items
- Food quality concerns
- Failed transactions
Requests may require proof of purchase or supporting evidence.
5. Promotions and Campaigns
Promotional offers, discounts, giveaways, and campaigns are subject to:
- Availability
- Specific campaign terms
- Expiry dates
Starbites reserves the right to modify, suspend, or cancel promotions without prior notice.
6. Intellectual Property
All content on this website, including:
- Logos
- Branding
- Images
- Videos
- Text
- Graphics
- Marketing materials
is the property of Starbites unless otherwise stated and may not be reproduced or used without written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Starbites shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business
- Website interruptions
- Technical issues
- Delays caused by third-party providers
Our services are provided on an “as available” basis without guarantees of uninterrupted access.
8. Food Allergies and Dietary Information
Customers are responsible for informing us of any allergies or dietary restrictions before placing an order.
While we take precautions, we cannot guarantee that meals are completely free from allergens due to shared preparation environments.
9. Third-Party Services
Our website or services may integrate with third-party platforms including:
- Payment providers
- Delivery services
- Social media platforms
- Marketing tools
We are not responsible for the content, policies, or operations of third-party services.
10. Privacy
Your use of our services is also governed by our Privacy Policy.
Please review our Privacy Policy here:
Privacy Policy
11. Changes to These Terms
We may update these Terms and Conditions from time to time. Updated versions will be posted on this page with the revised effective date.
Continued use of our services after updates constitutes acceptance of the revised terms.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Ghana.
13. Contact Information
For questions regarding these Terms and Conditions, please contact:
Starbites
Website: www.starbitesgh.com
Email: info@starbitesgh.com